ABP Best Home Care Agency was founded in 2002to address the expressed needs of an expanding adult and geriatricmulticultural immigrant population in Boston and surroundingcommunities.

The agency founding members saw the potentialfor this population to be underserved by the available healthcareservices and began development of plans to open an agency wherehomecare services could be provided by clinicians who couldcommunicate with patients in their own language. This waynon-English patients might be better served and the number ofre-admissions to acute settings for these same patients might bereduces.

The availability of a fairly large number ofbilingual (Russian, Spanish) nursing, physical therapy and otherhome care providers within Boston area made the task possible forABP Best Home Care.

The agency intends to grow slowly over a periodof years, pacing growth with community interests and needs. Thoughthe number of home care agencies in this area creates a competitiveenvironment for patient services ABP Best Home Care is expanding itsmarket share through a strong commitment to individualized customercare.

By recruiting nurses and other direct careproviders who are able to provide high quality care and communicatepatients in their own language the agency hopes to make asignificantly positive impact on the ability of these patients forself-directed care and a parallel contribution to the community as awhole.